APB Leaders Week Webinar Series: What has COVID-19 taught the Private Banking Industry?

“We are facing a human crisis unlike any we have experienced….[as our (sic)] social fabric and cohesion is under stress,” were words from the mouth of UN Deputy-Secretary-General Amina J. Mohammed, at the very start of the crisis in April this year.

Along with other financial institutions, private banks across the globe had little time or experience to react to the rapidly changing business and work environments to ensure as smooth a navigation as possible surrounding the impact of COVID-19, not only for their own institutions, but simultaneously for those of their clients.

How have private bank leaders changed their modus operandi during such challenging times? How did they cope in informing their staff, maintaining morale and not only sustaining operations, but augmenting their services and products? What lessons have been learnt and how will these experiences manifest in operational activity for the future?

About the speakers

Amy Lo
Co-Head Wealth Management Asia Pacific, UBS Global Wealth Management, Head and Chief Executive, UBS Hong Kong Group Managing Director

Amy Lo is Co-Head of Wealth Management Asia Pacific, Head and Chief Executive of UBS Hong Kong, and a Group Managing Director at UBS.

Amy has over 30 years of experience in the banking industry. Since joining UBS in 1995, she has held a number of senior management positions including Regional Head of Ultra High Net Worth in Asia. Today, the ultra-high net worth business is the leading wealth manager for ultra-high net worth individuals in the region.

Actively involved in the development of the private banking industry in Hong Kong, Amy chairs the Executive Committee of the Hong Kong Private Wealth Management Association (PWMA), and is a member of the Policy Research Committee of the Hong Kong Financial Services Development Council (FSDC). She is also a member of the Banking Industry Training Advisory Committee of the Hong Kong Education Bureau, and a member of the Exchange Fund Advisory Committee Financial Infrastructure Sub-Committee of Hong Kong Monetary Authority.

A passionate supporter of youth education and technological innovation in Greater China, Amy is a member of The Court and the MBA Advisory Board at The University of Hong Kong, a member of the Advisory Committee of the Department of Social Work at The Chinese University of Hong Kong, and an Advisor of the Industrial Consulting Committee at the HongKong X, a tech start-up platform aim at promotion of innovations among young entrepreneurs. She is also a Board Member of the UBS Optimus Foundation, the independent grant-making foundation that helps UBS clients improve the education and welfare of children globally.

Amy received the Executive Award at the DHL/SCMP Business Awards 2018 for her efforts in promoting the growth and development of the wealth management industry, and for her drive in building UBS as a corporate citizen in Hong Kong. She was also named by a top-tier Chinese media, China Business News, as one of the “Hong Kong Top 20 in the next 20 years” for her contribution to innovation developments in 2017.

Ron Lee
Head of Private Wealth Management in Asia Pacific, Goldman Sachs

Ron is head of Private Wealth Management (PWM) in Asia Pacific.

He is a member of the Asia Pacific Diversity Committee and the Asia Pacific Management Committee. Previously, Ron was in the Investment Banking Division (IBD), where his responsibilities included head of the investment banking business in Hong Kong, head of the financial sponsors practice and co-head of the industrials group. He joined Goldman Sachs in 1998 in the Fixed Income, Currency and Commodities Division and joined IBD in 2001. Ron assumed his current role in 2011. He was named managing director in 2003 and partner in 2006.

Prior to joining the firm, Ron worked in the Corporate Finance and Capital Markets departments at JP Morgan in New York, Tokyo, Singapore and Hong Kong.

Ron earned a BA in History and Literature from Harvard College in 1990.

Vincent Chui
Chief Executive, Morgan Stanley Bank Asia Limited

Vincent Chui is Managing Director and Head of Asia Wealth Management of Morgan Stanley. He is also the Chief Executive of Morgan Stanley Bank Asia Limited.

Prior to taking up his private banking management role, he headed the Firm’s institutional equity distribution business in Asia. Vincent started his career with the Administrative Service of the Hong Kong Government. He currently serves on the Deposit-taking Companies Advisory Committee and the Financial Infrastructure and Market Development Sub-Committee of the Hong Kong Monetary Authority. He is also a member of Process Review Panel for the Securities and Futures Commission.

Vincent holds an MBA jointly conferred by Kellogg School of Management, Northwestern University and Hong Kong University of Science and Technology. He also holds a BBA (Hons) from the Chinese University of Hong Kong and did postgraduate work on public administration at the University of Oxford.


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