Indonesian wealth management AUM growth exceeds 20%
Despite Indonesia’s 2023 5.05% economic growth slowing down slightly from 2022’s 5.31%, Indonesia’s private banks and wealth managers saw a 22% growth in their total AUM to US$62 billion.
In APB Insights’ 2023 Indonesia Private Banking & Wealth Management AUM League Tables, almost all private banks saw growth in AUM, similar to last year.
Indonesian banks pointed to factors such as digitalising and streamlining systems, expanding client bases and developing new investment services and products.
Banks that led this growth trend include Bank Central Asia and Bank Rakyat, which saw AUM increases of 63% to US$13 billion and 20% to US$12 billion, respectively. OCBC NISP Private Banking’s AUM more than doubled to US$4 billion following its acquisition of PT Bank Commonwealth.
Client acquisition
Players such as Bank Negara Indonesia have been accelerating customer acquisition by targeting new demographics, such as business owners and professionals. Bank Tabungan Negara is developing a new priority segment to cater to mega-wealthy clients, and a preferred segment to capture the emerging affluent population.
Other than widening the breadth of its clients, private banks are also deepening their relationships with existing clients through improving customer experience and providing more holistic services.
New collaborations, new products
While sophisticated products are not common in Indonesia, banks have been forming alliances with financial institutions to create new products and services.
For instance, Bank Mega collaborated with the Indonesian Ministry of Finance and was appointed as a distribution partner for seven series of government bonds in the primary market. It is also working with investment managers to make mutual fund products available to private banking customers for asset diversification purposes.
While most banks created external alliances, Mandiri Private collaborated with internal divisions within Bank Mandiri and its subsidiaries to strengthen its offerings.
Digitalisation
Banks have been digitising and streamlining their systems from the front end to the back end. To simplify transactions, banks such as Bank Central Asia and Mandiri Private have been offering wealth products via their apps and allowing private banking clients to make mutual funds and primary bond transactions on their phones. To boost productivity, Bank Rakyat plans to implement robo-advisors for its wealth planning services.
Methodology
Some banks publicly state their regional AUM totals, others don’t. Therefore, the datasets presented here contain a mix of estimates, shared, and reported figures. We also recognise that banks are inconsistent in the way they count AUM. And their minimum investment requirements can range widely, starting from as little as US$33,000 and going up to as high as US$1.4 million.
Totals may include assets under custody and/or loans, and may be distorted by double-counting. Where possible, we footnote for or provide some guidance on these variables. However, in the absence of enforced or agreed-upon standardisation and transparency, these inconsistencies will continue to undermine our ability to directly compare banks’ AUM.
Mid-market rates used as at 31 Dec 2023 for their respective years for non-USD reporting. For 2023: IDR-USD 0.000065