Awards for Distinction 2022 – Best Private Bank – Indonesia

Best Private Bank Indonesia

 

PT Bank Mandiri Persero (Tbk)

Best Private Bank – Indonesia

Ursula Sista Pravesthi

senior vice-president

Wealth Management Bank Mandiri is honoured to be awarded Best Private Bank – Indonesia.

We are committed to enhancing the services provided to wealth management clients. In addition, Bank Mandiri has the ambition to become the undisputed market leader by fostering collaboration and creating synergies with internal divisions and subsidiary companies — such as Mandiri Investment Management and Mandiri Securities.

What was behind the judges’ decision?

  • Even though Bank Mandiri was faced with turbulent market conditions during the period under consideration, the lender expanded its presence and deepened its penetration in Indonesia’s burgeoning wealth market. This was reflected in the robust performance of key business metrics in 2022, including AUM, revenue, RM productivity and headcount
  • While still a work-in-progress, the judging panel recognised Bank Mandiri Wealth Management’s efforts in implementing a comprehensive digitalisation strategy. Notably, this included the launch of a mobile app in 2022 which offers suggestions for client portfolio optimisation and the purchase of mutual funds, among other features
  • What helped Bank Mandiri Wealth Management stand out from the competition during the period under consideration were a number of value-add services which the bank initiated — ranging from credit cards embedded with concierge service, to day-by-day client advice on Indonesia’s recent tax amnesty scheme

What we said

Bank Mandiri’s latest success in our Awards for Distinction reflects a private banking player that — despite an already impervious position in its home market — is always endeavouring to do more. Whether that is client service, investment products, or digitalisation. There is simply no better private bank in Indonesia, said Carly Lau, reporter, Asian Private Banker, and member of the Awards for Distinction judging panel. Asian Private Banker would like to congratulate everyone at Bank Mandiri for once again collecting the prestigious Best Private Bank – Indonesia award.

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